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Your training data, secured.
How Prodigy EMS protects your training records, employee data, and certifications. Built for the privacy and reliability EMS organizations require.
Last updated: May 7, 2026
How we protect your data
Infrastructure security
Hosted on Amazon Web Services in the United States. Data is encrypted in transit using TLS 1.2 or higher and at rest using industry-standard AES-256.
Access controls
Single sign-on (SSO/SAML), multi-factor authentication, and role-based permissions for administrative access. We perform periodic reviews of access to production systems.
Application security
Automated vulnerability scanning across application code, dependencies, and runtime via Aikido, Dependabot, and CrowdStrike. All code changes go through review and protected branches. We engage external security testing as part of our SOC 2 program.
Monitoring & incident response
Continuous automated monitoring with on-call response. We maintain a documented incident response plan and notify affected customers in line with our contractual and regulatory commitments.
Vendor management
We review critical third-party vendors and require security and privacy commitments from providers that handle customer data.
Data handling
Data classification, retention, and deletion procedures aligned with our SOC 2 program. Encrypted backups with documented restore procedures.
Employee practices
Confidentiality agreements and code of conduct for all employees, plus ongoing security awareness training as part of our SOC 2 program.
Privacy & data subject rights
We honor data subject access, correction, and deletion requests. See our Privacy Policy for full details on how we handle personal information.
Reporting security issues
Found a security issue? We appreciate responsible disclosure. Please email our security team — we will acknowledge reports promptly and coordinate a fix.
security@prodigyems.com
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